Short Bio of Debashis
Position: Executive Consultant
Home country: India
Global Executive focussed on making businesses Customer Centric and Operationally Excellent | Customer Experience | Process Reengineering | Mindset Change | Continuous Improvement | Total Quality Management | Culture Change | Process Reengineering | Continuous Improvement | Six Sigma | Lean Management | Master Black Belt | Food Safety | Quality Management
• Successfully catalysed Operational Excellence, Customer Experience & Quality Transformations across functions • Have catalysed performance improvement projects in Service Operations, Sales, Customer Service, HR etc • Deep passion for training, coaching and facilitation on Continuous Improvement - Have conducted workshops around the globe • Creator of CX Certification Program – Certified CX Catalyst (CXC ) & Certified Lean Service (CLSC) which have been rolled out in South Asia & Middle East • Certified Master Black Belt with deep work in Lean Bank / Lean Enterprise, • Led Asia’s first enterprise-wide deployment of Lean in Banking • Adept in engaging senior stakeholders such as Board, CEOs, CFOs etc. • Successfully managed cross-cultural teams in Asia, Africa & Europe • Invited globally to speak on Customer Experience & Operational Excellence
Industry Sector Competencies
• Consumer Goods
• Office Supplies
• Financial Services
• Consulting (Internal & External)
• Function: Chief Quality Office, Chief Customer Office, Chief Process Excellence Office, Head of Operational Excellence, Head of Quality, Head of Customer Experience , Head of Lean Sigma, Head of Continuous Improvement, Lean Master Coach
• Sector: Banking, Foods, FMCG, Any sector...
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Prefered Locations: Am mobile
Additional Professional Interests
• Operational Coaching on demand
• Non Executive Director Assignments
• Company rescue or turnaround (Expert)
Coaching on demand
B Tech, MS
more than 15 years
Founder or co-founder
Have a specific requirement in mind?
Submit a search mandate.
If you have a specific role to fill we can help. Simply submit your search here and we will send you between three and five suitable executive candidates within seven days.
There's no exclusivity or retained fees attached, just a selection of the very best candidates matching your criteria.
CEO Worldwide is different. Our fees are fixed and based on success and we offer a 100% 12 month replacement guarantee.
Submit your search today and we will be in touch to discuss your needs in confidence, at a time to suit you.