Mark
COO/Managing Director - Switzerland - iCEO #92818

Experience

Experienced Global General Manager (Asia, India, Europe, USA) with wide cross functional experience (Sales, Marketing, Customer Experience, Program Management, Purchasing) with strong transformational, strategic experience while growing the team.

Major Achievements

Winning $2B of new business, transforming the Korean and Indian regions, increasing their profitability and employee engagement, building a customer experience culture across a $4B global company (NPS from mid 20s to over 60), leading the turnaround on many customer relationships leading to be the supplier of choice rather than need. Seeing so many of my team get promoted to great new positions.

Industry Sector Competencies

Electronics

Systems Integration

Automotive

Engineering

Furniture manufacturing

Professional Objectives

Function: General management, CEO, COO, Sales, Commercial leader

Sector: Industrial, Automotive, Electrical

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time, part time, coaching on demand

Prefered Locations: Switzerland, UK, Germany, France, Italy

Additional Professional Interests

Operational coaching on demand

Non executive director assignments

Countries Covered

France

India

South Korea

Switzerland

UK

Operational Competencies

AI strategy (Professional)

Technologies to market (Professional)

Business development (Expert)

New product or service launch (Expert)

Geographical expansion (Professional)

Company rescue or turnaround (Professional)