Glyn
CTO/Chief Technical Officer - UK - iCEO #19897

Experience

Services professional with 25 years experience working with suppliers to the printing and graphic arts industry. The past ten years supplying solutions for the emerging digital printing market place. Strong operational management and customer business management background in fragile emerging market environments.

Major Achievements

Developed and implemented an integrated customer support stratgey based on product lifetime revenues vs discrete pricing. Managed a team of 155 people across Europe. Combined annual revenues of 55 million Euro. The business impact was to make the after sales business profitable and the revenue streams more predictable. For the customers the impact was to reduce the percieved cost of ownership over the lifetime of the products.

Industry Sector Competencies

Electronics

IT/Computer Hardware

Systems Integration

Consumables and spare parts

Digital printing

After sales services

Professional Objectives

Function: Operations managment, Partner Development.

Sector: Digital printing

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: Europe

Countries Covered

Belgium

Germany

Netherlands

UK

Operational Competencies

Technologies to market (Professional)

Business development (Professional)

Acquisition and shadow management (Professional)

New product or service launch (Expert)

Geographical expansion (Professional)

Company rescue or turnaround (Professional)