Gooding
COO/Managing Director - UK - iCEO #52683

Experience

I am a respected politically astute media savvy commercially aware Managing Director/CEO/COO who has worked at a senior level with a proven track record of success in both the public and private sector. I am able to deliver operational and consultancy services and I work best at board, Director, COO, CEO, and elected members level.

Major Achievements

Motivational leadership of multidisciplinary teams leading operational change and transformation projects and programmes across national, local government, and private sector. These have included programmes that have transformed and empowered corporate, operational & strategic teams, leading customer service call centre teams in a clinical environment up to 2500 people and multi site in delivery of front line customer services in B2B and B2C. I have controlled new customer service programme budgets of £60 million and associated revenue budgets of over £250 million per annum and managed teams managing account and client relationships. These programmes and projects have transformed performance, improved sales performance and increased profitability, and winning numerous industry accolades.

Industry Sector Competencies

E-Commerce/Internet

IT/Computer Hardware

Software

Systems Integration

Telecommunications

Construction Industry

Professional Objectives

Function: Managing Director or COO

Sector: Medical, FM, Service Industry or BPO

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: UK

Additional Professional Interests

Non executive director assignments

Countries Covered

UK

USA

Operational Competencies

Technologies to market (Expert)

Business development (Expert)

Acquisition and shadow management (Expert)

New product or service launch (Expert)

Geographical expansion (Professional)

Company rescue or turnaround (Expert)