• Call Us → USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651

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Executive iCEO #64615
iCEO #64615

Beata's Profile

  • PositionExecutive Consultant
  • NationalityPoland
  • Home countryPoland

Experience

Free – lance consultant and experience senior manager - dedicated professional to help companies improve how they deal with customers . Has worked with more than 20 large organizations on the strategies ,operational processes , organizational structures and cultures required to sustain superior customer relationships , improving customer retention and limiting churn

Major Achievements

As manager and consultant I have been :  Building, restructuring, optimizing, running organizational structures, processes, measurement systems, and infrastructure to maximize business results in service operations in an international environment  Delivering large- scale technology and business solutions projects .  Conducting projects which enable organizations to better serve , support and retain their customers via multi channel world.  Helping people within organization to develop and use meaningful performance measures to move organization from where it is to where they want it to be . I have worked with 24 large organizations on the strategies operational processes , organizational structures and culture required to sustain superior customer relationships, improving customer retention and limiting churn. I share my knowledge as presenter in national seminars , conferences and individually with managers as coach and mentor .

Industry Sector Competencies

E-Commerce/Internet
banking, insurance , pay-tv
Financial Services
Healthcare
Service Operations

Professional Objectives

Function: Interim Executive Customer Service , Operation Manager , Advisor , Executive Consultant
Interim Manager: Yes
Permanent Position: No
Consultant: Yes
Availability: Full time
Prefered Locations: Europe , Asia , Russia

Additional Professional Interests

Operational coaching on demand
Non executive director assignments

Countries Covered

Poland

Operational Competencies

Technologies to market (Professional)
Business development (Professional)
New product or service launch (Professional)
Enquire About Beata's Availability ← Back to matches

Nationality

Poland

Home Country

Poland

Availability

Full time

Education

Master Degree in Philosophy and Sociology ,DMA – post Graduate Diploma in Management Studies ,Wharton – CRM programme for Executives ,Wharton e -business: models and Applications for e-commerce ,IMD - Managing for Marketing Success Programme

Languages

English, Polish, Russian, Ukrainian

Management Experience

More than 15 years

Company Size

Start-up, Multinational

Interim Manager

Yes

Founder or Co-Founder

Yes

  • Call us: USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651

Professional Matching

a timely professional matching process to identify and present the right international executives with relevant local expertise amongst our interim managers, executives, and executive investors.

Fast Selection

a unique cross-border reactivity with a first selection of international executives submitted to our clients in less than 10 days through an executive search amongst our executives and interim managers.

Contractual Flexibility

for any executive recruitment, the clients have the flexibility either to sign a few months interim management agreement or to hire directly our vetted executives for a permanent position.

Competitive Fees

Access our pricing model for executive search and recruitment. Full transparency. No exclusivity. 6-month guarantee period.