- Call Us → USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651
Jagan Mohan
COO/Managing Director - India - iCEO #66412
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Jagan Mohan's Profile
- PositionCOO/Managing Director
- NationalityIndia
- Home countryIndia
Experience
Floated and executed the operations and general management of the company. Challenged to mitigate departmental losses stemming from excess costs and process inefficiencies. Documented work procedures for every job.
Major Achievements
Drove the team of 200 FTEs in achieving 98.5% quality of the medical records, controlling the turnaround times, complied with the service level agreements, healthy medical transcriptionists to proofreader ratio, negotiations with clients on a daily basis to overcome the perpetuities to improve the standards. Alleviated attrition rates from 53% to 10% by initiating incentive scheme, transport, lunch, social security benefits, night shift allowances, medical insurance for self and family, yearly bonus, loyalty bonus for 5 years service, creating growth opportunities and flexible scheduling. Efficient work performance resulted in reducing the revenue from $100K to $50K for the outsourcing company. Slashed turnaround time from 8 to 4 hours.
Industry Sector Competencies
Top management
Medical Transcription
Professional Objectives
Function: MD, CEO, COO, President, Vice President, General Manager, Director
Sector: Healthcare
Interim Manager: Yes
Permanent Position: Yes
Consultant: Yes
Availability: Full time
Prefered Locations: Anywhere in the world.
Additional Professional Interests
Non executive director assignments
Countries Covered
India
UK
Operational Competencies
Business development (Expert)
- Call us: USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651
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