Mark Gerard
COO/Managing Director - Australia - iCEO #60942

Experience

High performance executive with 25 years of successfully leading marketing and sales, capability development, strategy execution, operations and technology in demanding environments.

Major Achievements

Built sustainable competitive advantage through innovative rapid claim-release program backed by service guarantee. This differentiates on customers’ most sensitive moment of truth. Campaign delivered 33% growth in Total Awareness and 100% growth in brand consideration. Service Guarantee execution score approaches 6 sigma.

Industry Sector Competencies

E-Commerce/Internet

Electronics

IT/Computer Hardware

Software

Systems Integration

Telecommunications

Professional Objectives

Function: Interim exec in C level roles

Sector: FIn Serv, Telco,

Interim Manager: Yes

Permanent Position: No

Operational: Yes

Availability: Full time

Prefered Locations: Most geographies

Countries Covered

Australia

Singapore

UK

Operational Competencies

Technologies to market (Professional)

Business development (Professional)

Acquisition and shadow management (Expert)

New product or service launch (Professional)

Geographical expansion (Expert)

Company rescue or turnaround (Professional)

Pre or post investment audit (Professional)