John
Executive Consultant - UK - iCEO #21481

Experience

A Practitioner of the Chartered Quality Institute with PRINCE2 Practitioner status, I am an authentic, adaptable and resilient leader with extensive expertise in operational management and assurance enabling transformation, improvement and delivery across highly regulated and dynamic organisations within the Public and Private sectors.

Major Achievements

Development of UK Smart Metering EA taxonomy, embedding pipeline and gateway controls across Digital Operations. Directing initial Capability Maturity Model Integration (CMMI) audit across Operations achieving Maturity Level 2 (Managed) Creation and communication cascade of functional Strategy / Plan / Policy & Process framework. Successful delivery of Knowledge Management, Training & Digital including onboarding (SD&Q / SD&A / Operations / Service Centre / Customer Partners), Service Assurance & Quality, and Business Acceptance Testing (BAT / Functional & OAT)) through multi-disciplinary teams with Continuous Improvement ensuring regulatory compliance.

Industry Sector Competencies

Telecommunications

Defense

Energy-Oil-Gas

Healthcare

Public Sector

Professional Objectives

Function: Operational Business Process, Quality, Organisational and Service Realignment/Transformation, Troubleshooting

Sector: Telecommunications, Internet, Digital, Health, Oil, Gas, Renewables, Defence

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: UK

Additional Professional Interests

Non executive director assignments

Countries Covered

Ireland

Malaysia

Norway

UK

Operational Competencies

Technologies to market (Professional)

Business development (Professional)

Acquisition and shadow management (Professional)

New product or service launch (Professional)

Geographical expansion (Professional)

Company rescue or turnaround (Expert)