Kevin
COO/Managing Director - USA - iCEO #95849

Experience

Founded a company to fill a niche consulting gap within the industry providing executive consulting on risk management and operations, business operations, key decision making, business process development & executive coaching to Fortune 100/500 clients.

Major Achievements

Reveues in excess of $1.2 Billion, directly managing 12, indirect 280 and up to 1000 seat BPO contact center. 43% increase in revenues, a 26% rise in adjusted EBITDA, and $9.3 million in cost reductions. I led the expansion into new markets, increased conversion rates and improved CSAT scores by 40%.

Industry Sector Competencies

Systems Integration

Aerospace

Defense

Energy-Oil-Gas

Plastics

Professional Objectives

Function: Chief Operating Officer, VP of OPerations, GM, Director

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time, coaching on demand

Prefered Locations: USA

Additional Professional Interests

Operational coaching on demand

Non executive director assignments

Personal financial investment: 150-350K USD

Countries Covered

Canada

USA

Operational Competencies

AI strategy (Professional)

ESG & sustainability strategy (Expert)

Technologies to market (Professional)

Business development (Professional)

Acquisition and shadow management (Professional)

New product or service launch (Expert)

Geographical expansion (Expert)

Company rescue or turnaround (Expert)

Close down or sell off (Professional)

Pre or post investment audit (Professional)