Didrik
COO/Managing Director - Norway - iCEO #93410

Experience

I am a commercial & operations leader with 25 years of experience driving growth and transformation in B2B SaaS, IoT, Telco, and Software sectors. Strong experience in turning around underperforming teams both in Operation and Sales.

Major Achievements

*14M AUD topline growth (ARR/NRR) *Drove 27.3% revenue growth *Grew Global Revenue from 46.5M AUD FY22 to 61.1M AUD FY24 with EMEA contributing 20.2M ARR. *Reduced revenue to cash timeline by 67%. *Created / executed customer support strategy to reduce Churn from 3.5% to 1.8%. *Improved Global EBITA from negative 4M AUD to positive 1.1M AUD via strong focus on cost control, and with EMEA contributing a regional EBITA improvement of 42%. *Improved Global Gross Margin from 47.9% to 52.8%. *Restructuring the region and company from a regional to a centralised structure *Leads Sales, Operations, Technical Support, Customer Success, Project Management, Finance and Administration with 57 employees in 4 countries *Recruited and led high-performing sales teams across EMEA, fostering a culture of accountability and achieving a 28% increase in team productivity

Industry Sector Competencies

E-Commerce/Internet

Software

Telecommunications

SaaS, IoT, Analytics, Big Data

Professional Objectives

Function: General Management, COO, CRO, VP

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time, part time

Prefered Locations: EMEA

Countries Covered

Belgium

Denmark

Norway

Spain

UK

Operational Competencies

New product or service launch (Expert)

Geographical expansion (Professional)

Company rescue or turnaround (Expert)