Basant
Business Unit Director - India - iCEO #83379

Experience

Director of operations for a SaaS based company and accountable for end to end operations starting from recruitment to customer delivery and sales and marketing for revenue of $10M

Major Achievements

Span of control upto 1800 employees, Cost savings for almost $2M by applying process improvement techniques, Employee satisfaction score increased from 70% to 90%, Upsell and Cros sell revenue generated worth $3M. Global transition from old technology to New technology by keeping clients live.

Industry Sector Competencies

IT/Computer Hardware

Software

Systems Integration

Construction Industry

Professional Objectives

Function: Executive Leadership

Sector: BPO/ITES/MR/Education/EdTech

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: No

Additional Professional Interests

Operational coaching on demand

Non executive director assignments

Countries Covered

India

Operational Competencies

Technologies to market (Expert)

Business development (Expert)

Acquisition and shadow management (Expert)

New product or service launch (Professional)

Geographical expansion (Expert)

Company rescue or turnaround (Professional)