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Executive iCEO #77957
iCEO #77957

Michel's Profile

  • PositionCTO/Chief Technical Officer
  • NationalityFrance
  • Home countryFrance

Experience

Customer Care Director in industrial and high tech backgrounds for 15 years. Keep customer satisfaction and loyalty at the highest level, while I held positions in crisis situations (social conflicts, bankruptcy, or managerial emergencies) Manage multicultural and international teams

Major Achievements

Manage multicultural and international teams of up to 150 people, for the past 20 years Transform and optimize organizations, digitalization: implement and manage call-centers, move and centralize repair centers, develop digital tools. Winner of the "After-Sales Service of the Year" 3 years in a row. Define and implement processes.

Industry Sector Competencies

E-Commerce/Internet
Electronics
Telecommunications
UST projectors, set top boxes, cameras
Consumer Goods

Professional Objectives

Function: Customer Care Expert : manage projects, replace managers
Sector: Any sector : where the sales are, after sales is needed
Interim Manager: Yes
Permanent Position: No
Operational: Yes
Availability: Full time
Prefered Locations: PAris Area

Countries Covered

France

Operational Competencies

Business development (Expert)
New product or service launch (Expert)
Enquire About Michel's Availability ← Back to matches

Nationality

France

Home Country

France

Availability

Full time

Education

Technical

Languages

English, French

Management Experience

More than 15 years

Company Size

SMB, Multinational

Interim Manager

Yes

  • Call us: USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651

Professional Matching

a timely professional matching process to identify and present the right international executives with relevant local expertise amongst our interim managers, executives, and executive investors.

Fast Selection

a unique cross-border reactivity with a first selection of international executives submitted to our clients in less than 10 days through an executive search amongst our executives and interim managers.

Contractual Flexibility

for any executive recruitment, the clients have the flexibility either to sign a few months interim management agreement or to hire directly our vetted executives for a permanent position.

Competitive Fees

Access our pricing model for executive search and recruitment. Full transparency. No exclusivity. 6-month guarantee period.