- Call Us → USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651
Bernard
COO/Managing Director - France - iCEO #48074
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Bernard's Profile
- PositionCOO/Managing Director
- NationalityFrance
- Home countryFrance
Experience
Executive fluent in French and English, with deep expertise in customer/professional services including sales, delivery and customer satisfaction. Known for his ability to create/develop fee-based businesses in services for high-tech companies. Excellent skills in creating a team from scratch and driving it to meet corporate goals (top and bottom lines).
Major Achievements
1-Profit and Loss accountability 2-Set-up of new and large services/support entities in different countries 3-Definition of service strategies (including outsourcing, offshoring) 4-Sales in EMEA, set-up of the first fee-based support offering 5-Service delivery (support and professional services) 6-Experience as Managing Director and Executive Board membe
Industry Sector Competencies
E-Commerce/Internet
IT/Computer Hardware
Systems Integration
Services & Outsourcing
Customer Care
Offshore
Professional Objectives
Function: VP Services or Support or Professional Services
Sector: High Tech and Telco
Interim Manager: Yes
Permanent Position: Yes
Operational: Yes
Availability: Full time
Prefered Locations: France, Belgium, Swizterland
Additional Professional Interests
Non executive director assignments
Countries Covered
Belgium
France
Hungary
South Africa
Tunisia
Operational Competencies
Business development (Expert)
New product or service launch (Professional)
- Call us: USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651
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