Matt
Business Development Director - UK - iCEO #73895

Experience

Over twenty years in new business, account development and leadership roles both in the UK and overseas, spanning a diverse range of business environments, markets and cultures.

Major Achievements

• Delivered a full transformation of a commercial function over seven months. This included the integration of twelve Sales teams and implementing a new account retention and development team, CNPS programme, Customer Marketing Function, CRM and market engagement team and central excellence function for pricing, document production and governance. Delivered a cost saving of over £2m against the original core commercial team spend (MITIE) • Designed and implemented a successful IFM structure, bringing the service line teams together and retraining them to move from service to outcome focused selling. Overtime strengthened the team to address the sector focus of the UK business. Consistently achieved target where others had failed three times previously. Achieved a win rate of 1 in 2.3 and growth in sales performance from £28m in 2014, to £91m in 2015 and finally £122m in 2016 (ISS) • Through the inception of a CRM team, built and maintained a pipeline of engaged opportunities at four times the required growth revenue to support a win rate of better than 1:4 (ISS and Mitie) • Created a destination for top talent attracting people from across the industry who wanted to join a high performing team with a great culture (MITIE &ISS) • Selected for a global leadership programme (ISS) • Following the launch of a CNPS programme, moved the score 16 points during the first three months of customer engagement • Defined the market offering and go to market strategy, considering desirable markets, company strengths and corporate long-term agenda (MITIE)

Industry Sector Competencies

Automotive

Construction Industry

Engineering

Financial Services

Facility Management

Professional Objectives

Function: Transformational, leadership, Commercial, Business Development, client engagement

Interim Manager: No

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: UK

Additional Professional Interests

Operational coaching on demand

Non executive director assignments

Countries Covered

Denmark

UK

Operational Competencies

Business development (Expert)

New product or service launch (Professional)

Geographical expansion (Expert)

Company rescue or turnaround (Professional)

Close down or sell off (Professional)