Debashis
Executive Consultant - India - iCEO #71871

Experience

Global Executive focussed on making businesses Customer Centric and Operationally Excellent. Have had the opportunity lead large transformations touching multiple cultures

Major Achievements

• Successfully catalysed Operational Excellence, Customer Experience & Quality Transformations across functions • Have catalysed performance improvement projects in Service Operations, Sales, Customer Service, HR etc • Deep passion for training, coaching and facilitation on Continuous Improvement - Have conducted workshops around the globe • Certified Master Black Belt with deep work in Lean Bank / Lean Enterprise, • Adept in engaging senior stakeholders such as Board, CEOs, CFOs etc. • Successfully managed cross-cultural teams in Asia, Africa & Europe

Industry Sector Competencies

Consumer Goods

Office Supplies

Packaging

Financial Services

Consulting (Internal & External)

Professional Objectives

Function: Chief Quality Office, Chief Customer Office, Chief Process Excellence Office, Head of Operational Excellence, Head of Quality, Head of Customer Experience , Head of Lean Sigma, Head of Continuous Improvement, Lean Master Coach

Sector: Banking, Foods, FMCG, Any sector...

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time, part time, coaching on demand

Prefered Locations: Am mobile

Additional Professional Interests

Operational coaching on demand

Non executive director assignments

Countries Covered

India

Operational Competencies

Company rescue or turnaround (Expert)