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Executive iCEO #98938
iCEO #98938

rami's Profile

  • PositionCOO/Managing Director
  • NationalityUSA
  • Home countryUSA

Experience

Senior Professional Services and customer operations executive with deep enterprise SaaS, workforce management and managed services experience. Builds and scales global delivery organizations, owns P&L, improves customer outcomes, and drives profitable recurring services growth.

Major Achievements

Built and scaled a global services organization of 70+ professionals supporting 120+ enterprise clients and an approximately $50M P&L. Drove 44% managed-services growth, 41% overall growth and 92% client retention by productizing services, strengthening delivery operations and expanding recurring revenue.

Industry Sector Competencies

E-Commerce/Internet
IT/Computer Hardware
Software
Systems Integration
Healthcare

Professional Objectives

Function: VP or COO
Sector: any
Interim Manager: No
Permanent Position: Yes
Operational: Yes
Availability: Full time
Prefered Locations: USA, Middle East, Norh Africa

Countries Covered

USA

Operational Competencies

AI strategy (Professional)
Technologies to market (Expert)
Business development (Expert)
Acquisition and shadow management (Professional)
New product or service launch (Expert)
Geographical expansion (Expert)
Company rescue or turnaround (Expert)
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Nationality

USA

Home Country

USA

Availability

Full time

Education

Masters

Languages

Arabic, English

Management Experience

More than 15 years

Company Size

SMB, Multinational

  • Call us: USA +1 645 205 2025 | UK +44 203 137 2581 | France +33 184 746 705 | India +91 124 663 7651

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Contractual Flexibility

for any executive recruitment, the clients have the flexibility either to sign a few months interim management agreement or to hire directly our vetted executives for a permanent position.

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