Heather
Human Resources Director - USA - iCEO #95244

Experience

Accomplished executive and co-founder with a background in HR, operations, and organizational transformation. Specializes in scaling teams, optimizing processes, and leading companies through change, including M&A and high-growth transitions.

Major Achievements

Led HR and leadership transformation for a 1,000+ employee hospital system with a 20-member HR team, reducing nursing turnover by 30%, increasing patient satisfaction by 28%, and improving employee NPS by 49%. Designed leadership accountability measures and operational frameworks that became system-wide best practices, driving long-term cultural and financial stability.

Industry Sector Competencies

Software

Financial Services

Healthcare

Private Equity

Nonprofit

Professional Objectives

Function: Chief People Officer, Chief Human Resources Officer, Vice President of HR, Vice President of People, etc

Sector: Healthcare/ Hospitals; Technology; FinTech; Higher Education; Private Equity/ M%A, VC; Veterinary; E

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time, part time, coaching on demand

Prefered Locations: Flexible

Additional Professional Interests

Operational coaching on demand

Non executive director assignments

Countries Covered

Australia

Canada

France

Singapore

USA

Operational Competencies

Technologies to market (Expert)

Acquisition and shadow management (Expert)

New product or service launch (Expert)

Geographical expansion (Expert)

Company rescue or turnaround (Expert)

Pre or post investment audit (Expert)