Penelope - COO/Managing Director - UK - iCEO #43550

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Penelope's Profile

iCEO #43550

Position: COO/Managing Director

Nationality: UK

Experience

An inspirational leader and coach with a proven track record of delivering change and managing operations at a senior level. A respected ambassador for the organisation, who has deployed excellent interpersonal skills and cultural sensitivity to develop outstanding relationships with diverse strategic partners in many countries.

Major Achievements

Changed a failing customer services fundamentally by restructuring, retraining and redesigning processes. Reduced turn around times from 46 days to 3, cutting overall costs by 25%.

Industry Sector Competencies

Financial Services

Public Sector

Professional Objectives

Function: Operations Director/Manager

Sector: Charity, NGO

Interim Manager: Yes

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: Europe

Countries Covered

Belgium

Germany

Netherlands (The)

UK

Operational Competencies

Business development (Professional)

New product or service launch (Professional)