Sandeep - COO/Managing Director - UK - iCEO #59114

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Experience

25+ years experience from Industry and Consulting, with MNC's in FMCG, Retail, Manufacturing and Management Consulting. Results driven, self-motivated intraprenuer, skilled at delivering excellence in customer service, improving quality, profitability and productivity. Excellent ability to establish sustainable and profitable relationships with stakeholders, customers and suppliers

Major Achievements

Managed workforce of 250+ in a Retail start up, involving a large distribution network of 25 warehouses and 70+ retail locations, enabling 40% growth in revenues. Achieved significant cost reduction by restructuring Supply Chain. Key actions / results included:  Improving customer service level from 48% to 98%, over a 12-month period, through detailed analysis of failure points, issue resolution and revising Vendor arrangements whilst maintaining cost base.  Rationalising warehouse space through re-alignment of functions, physical flow of stocks / vehicles, increase capacity utilisation, resulting in a 20% reduction of warehouse space.  Standardised warehousing and stock control practices through authoring and implementing Standard Operating Procedures (e.g. cycle count, workflows, kit assembly, pick and pack for home delivery, customer returns).  Led a cross functional team to develop solutions to address accumulated damaged stocks and avoid a potential £500k stock write off. Developed procedures for mitigating risks and address regulatory requirements.

Industry Sector Competencies

E-Commerce/Internet

Consumer Goods

Supply Chain

Retail

Management Consulting

Professional Objectives

Function: General Management or Functional leadership roles in Industry

Sector: FMCG, Consumer Markets, Retail

Interim Manager: No

Permanent Position: Yes

Operational: Yes

Availability: Full time

Prefered Locations: Singapore, UAE, India

Additional Professional Interests

Non executive director assignments

Countries Covered

India

Singapore

UK

United Arab Emirates (The)

Operational Competencies

Business development (Professional)

Geographical expansion (Professional)

Company rescue or turnaround (Expert)