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The retention of good customers is the number one priority Every business, large and small, depends on customers for its livelihood. Surprisingly, a great many businesses fail to honour this common-sense principle. Excellence in customer service is the single most important element in determining your company’s future success or failure. Regardless of the product or … Read more
Business processes: How to reduce cost with Nano technology In times of financial prudence, credit scarcity, retrenchment, solvency risk and everyone demanding more for less, how can business organizations improve their business processes and grow their profits? How can compliancy in best business practice mean reduction in facility costs? Are there still opportunities to do … Read more
The next strategic battlefield for SMBs? Global Accounts: a serious business opportunity for global SMBs Tough economic times always offer company’s the opportunity to find better ways to do things. This applies well to sales and marketing. All companies, large and small have to be sharper in their decisions on where to allocate their resources. … Read more